“Being able to delegate effectively is critical to your success,” says Alice Katwan, vice president of sales, North America west with Genesys. When I interviewed Katwan for a leadership webinar in which our agenda was driven entirely by audience questions, one participant, Susan, asked: “What advice can you provide on delegating key elements of your role to others?”
Recalling her early supervisory roles, and the coaching advice she’s offered other new managers, Katwan says it’s typical for first-time delegators to struggle with letting go of responsibilities. But you don’t have to.
“The most successful leaders don’t try to do it all,” says Katwan.
Here are four decisions you can make, right now, to step away from day-to-day tasks and delegate with confidence.